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Street view image of Clear Lets - 13 New Row, Culross, KY12 7EA
Residential & Commercial Property
13 New Row
Culross, KY12 7EA
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Andy Cameron
I am surprised to hear the other comments about Clear Lets on this website. I am a landlord who gave there Dunfermline office 3 properties as my previous agent were an absolute disaster. From the outset Clear Lets were professional in their handling of my properties and they found me tenants for all of them within a very short space of time. All the tenants within these properties are still residing in them and my rentals are on time and they are very prompt in notifying of me of any repairs that are needing required. I realise they have now moved their Dunfermline office to Kirkcaldy but so long as they keep up this level of service then I certainly do not have an issue with this company and I would not hesitate to recommend them to anybody else.
H Thomson
This company do everything to get you on-board as an owner then become totally disinterested and hard to communicate with. I went with this company because they were in Dunfermline close to my property then they promptly moved to Kirkcaldy, obviously they knew the move must have been in the pipework and yet sold this as a plus. I find them disinterested, incompetent and unprofessional. They never return phone calls or give feedback despite constant requests. I can't believe a company can be so poor.
j douthwaite
We concur entirely with the remarks of the previous reviewer (Robin Kyle), but from an owner's perspective. Our recent experience with Clear Lets showed them to be both incompetent and disinterested. We rented out our property through their Dunfermline office and contend that they charged their "management" fees under false pretences. The property had NOT been managed and we had to conclude that the tenants themselves must have quickly judged that Clearlets couldn't care less. Despite significant damage, the entire deposit was handed back after the final inspection. Did anyone actually carry out an inspection? Barely credible. There is insufficient space here to list the many other shortcomings which we encountered. Woe betide anyone who has to deal with this letting agency. It would appear that they serve neither tenants nor owners well. Clear Lets seem to be the only party to profit from the deal. Avoid them at all costs!
Robin Kyle
Very, very poor service. Our rental property was filthy when we first took it on and the garden was like a jungle. We received no recompense but they well and trully shafted us when we handed it back - much cleaner than when first moved in - 40 to clean an oven, 60 to clean a landing carpet and 40 to clean one blind. All these items were filthy when we moved in (the toliets hadn't ben flushed since the last tenant). We left after 6-months because the property was so poor - it was a dump. Be VERY careful if you rent from this company (Dunfermline Branch) they are basically thieves. Don't even consider them as a management agent. You have been warned!

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